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Prefer local pickup? Call or text to place your order: 603.817.6624
Frequently Asked Questions
Frequently asked questions
General
If you need to make a change, please contact me as soon as possible. Because products are made to order, changes or cancellations cannot be guaranteed once production has started.
To avoid misunderstandings, all order changes and special requests must be submitted in writing via email. We do not accept order changes or special instructions over the phone.
All of my products are individually created, assembled, or finished by hand. We also offer printed paper goods and other thoughtfully curated products. Each listing includes details about the item.
Absolutely! Custom signs and personalized creations are part of what I love doing. Contact me with your idea, and we'll discuss what's possible.
Depending on the product, customization may be available. Please reach out before ordering to discuss your preferences and any associated costs.
No. Screen settings, lighting, and printing processes will cause variations in color. I do my best to represent products accurately in my photographs.
No. All products require production time. Please refer to the individual product listing for estimated preparation times.
Processing times vary by product. Once your order ships, delivery time depends on the shipping carrier and destination.
Special or expedited shipping requests are considered on an individual basis. Please contact me before placing your order. Additional charges will apply.Please remember that faster shipping does not necessarily mean faster production. Handmade items still require preparation time.
All purchases are considered final unless an item arrives damaged, defective, or differs significantly from what was ordered. Please see our Return & Refund Policy for complete details.
Please contact me within five days of delivery with your order number and photographs of the damaged item and packaging. I'll review the situation and work with you on an appropriate resolution.
Yes! Depending on the item and current availability, you may be able to purchase it through the website. If you saw something at a show that caught your eye, send me an email and I'll let you know if it's still available.
At this time, I do not offer gift-wrapping services. My products are packaged with care and ready to make someone's day!
Absolutely! I'm happy to ship an order directly to your gift recipient.Please email gdbyhd@yahoo.com with your order number and gift-shipping request. If you'd like to include a special message, let me know in your email.
To make sure all details are clear and accurate, gift requests and any order changes must be submitted in writing. I do not accept order changes or special instructions over the phone.
Yes! Local pickup is available for customers within 20 miles of Alton Bay, New Hampshire. If you'd prefer to skip shipping, give me a call to get started at 603-817-6624. I'll ask you to email a list of the items you'd like to purchase so I have everything in writing.
Once I've confirmed your order, I'll coordinate payment and pickup details.No shipping fees, no waiting for the mail carrier. Just a little local convenience!
Yes! I welcome inquiries from boutiques, gift shops, independent retailers, and other businesses interested in carrying my products.
Wholesale availability, pricing, minimum order quantities, and product selection will vary depending on the items requested. Please email me with information about your business and the products you're interested in carrying.
Didn't find the answer you were looking for? I'm happy to help!Reach out at gdbyhd@yahoo.com, and I'll get back to you as soon as possible.
Thanks for shopping small, supporting handmade creativity, and embracing a little creative chaos!
Everything here is designed and produced by one person: me! From the initial layout to cutting, printing, painting, assembly, and packaging, I handle the entire process myself. It's a one woman operation fueled by creativity, caffeine, and a slightly unreasonable amount of chaos.
Because I'm a one woman operation with a day job outside of this business, orders are personally prepared and processed around my regular work schedule. Processing times vary depending on the product and whether it's made to order. Please refer to individual product listings for estimated preparation times. Need a more solid timeframe? Shoot me a message to gdbyhd@yahoo.com. I appreciate your patience while I create something amazing just for you!
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